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LGPD · Law No. 13,709/2018

Privacy Policy of bet898 – Your Data, Protected

Bet898 takes its users' privacy seriously. This document explains, in plain English, what data we collect, why we collect it, and how we protect every piece of information you entrust to our platform.

Last updated: January 2026 Valid for users in Brazil
Summary of your rights
As required by the LGPD — read the full document below
  • You can access the data we hold about you
  • You can correct inaccurate data at any time
  • Your data is never sold to third parties
  • 256-bit SSL encryption on all connections
  • You can request deletion of your data
0 SSL Encryption
0 Protected Users
0 Data Sold
0 DPO Support
0 Update

How bet898 Protects Your Data

Beyond legal compliance, bet898 adopts practices that put you in control of your own information at every step of your journey on the platform.

LGPD Compliance

All personal data collection, storage, and processing at bet898 strictly follows the Lei Geral de Proteção de Dados (Law No. 13.709/2018). You have a legal guarantee over every piece of data you share with the platform.

256-Bit SSL Encryption

Every connection to bet898 — whether on the website or the mobile app — is protected by 256-bit SSL encryption. Your login credentials, payment information via Pix or card, and personal data are all transmitted with complete security.

Zero Data Selling

Bet898 does not sell, rent, or trade users' personal data. Full stop. Your data is used exclusively to operate the platform and is never shared for third-party advertising purposes without your explicit consent.

You Control Your Data

Access, correct, export, or request deletion of your data at any time through bet898 support. All rights guaranteed by the LGPD are fully respected, with a response time of up to 15 business days per request.

Minimum Necessary

Bet898 collects only the data strictly necessary for each purpose — registration, payment processing via Pix, identity verification, and security. No data is collected out of accumulation or convenience.

Incident Notification

In the unlikely event of a security incident affecting personal data, bet898 will notify impacted users within the timeframe required by the LGPD and the National Data Protection Authority (ANPD), with full transparency about what occurred and the measures taken.

Your Rights as a Data Subject at bet898

The Lei Geral de Proteção de Dados grants you concrete rights over your personal data. Here is how each one works in practice at bet898.

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Access

Request a full copy of the personal data bet898 holds about you at any time. We respond within 15 business days.

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Correction

If any registered data is incorrect, incomplete, or outdated, you can request a correction directly through bet898 support.

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Deletion

You may request the deletion of your personal data. Data required to fulfill legal obligations will be retained for the minimum period required by law.

📦
Portability

Request an export of your data in a structured, machine-readable format for transfer to another service, in accordance with ANPD regulations.

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Objection

You may object to data processing based on bet898's legitimate interest, particularly for marketing communication purposes.

ℹ️
Information

You have the right to know which entities bet898 shares your data with and the legal basis used for each processing activity.

How to exercise your rights

To exercise any right guaranteed under the LGPD, contact the bet898 Data Protection Officer (DPO) by email at privacidade@bet898.best or via the 24-hour live chat. We identify you by your registered CPF and respond within 15 business days.

Alternatively, you may also contact the National Data Protection Authority (ANPD) if your requests are not fulfilled.

What Data bet898 Collects and Why

Nothing is collected without a defined purpose. See the full table of data, its purpose, and the corresponding LGPD legal basis below.

Data Type Purpose Legal Basis (LGPD) Retention
Full name, CPF, date of birth Registration, identity verification (KYC), fraud prevention Contract performance · Legal obligation 5 years after account closure
Email address Account access, service communications, security notifications Contract performance · Legitimate interest While the account is active
Mobile phone number Two-factor authentication, WhatsApp support Contract performance · Consent While the account is active
Pix key, banking details Processing of deposits (Pix, boleto, TED) and withdrawals via Pix Contract performance · Legal obligation (AML) 5 years after last transaction
IP address, device, browser Account security, fraud detection, access analysis Legitimate interest · Legal obligation 12 months
Betting and transaction history Account management, support, responsible gambling, regulatory compliance Contract performance · Legal obligation 5 years after account closure
Identity documents (RG, CNH) KYC verification, age confirmation, anti-money laundering Legal obligation · Contract performance 5 years after account closure
Communication preferences Personalization of marketing communications and promotions Consent Until consent is withdrawn

Bet898 Privacy Policy

Last updated: January 2026. This Privacy Policy describes how bet898 collects, uses, stores, and protects the personal data of platform users in compliance with Brazil's General Data Protection Law (LGPD — Law No. 13.709/2018). By creating an account or using any bet898 service, you confirm that you have read and understood this Policy.

1

Who We Are – The Data Controller


The bet898 is the data controller responsible for processing the personal data of users of the platform available at bet898.best. As data controller, bet898 defines the purposes and means of personal data processing as described in this Policy.

We have appointed a Data Protection Officer (DPO) responsible for receiving and handling data subject requests and for ensuring bet898's compliance with the LGPD. The DPO's contact details are available in Section 12 of this document.

For questions, requests, or complaints related to personal data processing, the preferred contact channel is email privacidade@bet898.best, available 24 hours.

2

Data We Collect


The bet898 collects only the personal data needed to operate the platform safely and efficiently. Data is collected in three ways:

Data provided directly by the user:

  • At registration: full name, CPF, date of birth, email address, mobile number, and residential address;
  • For identity verification (KYC): a photo of your ID (RG or CNH), proof of address, and, when required, a selfie with your document;
  • For financial transactions: Pix key, bank details for processing deposits via boleto bancário, credit card, debit card, PicPay, Mercado Pago, or TED through Nubank, Itaú, Bradesco, Banco do Brasil, and other Brazilian banks;
  • When contacting support: content of conversations via live chat, email, and WhatsApp.

Automatically collected data:

  • IP address, browser type and version, operating system, device model;
  • Browsing data: pages visited, session duration, clicks, and interactions on the platform;
  • Cookies and similar technologies (details in Section 5);
  • Approximate geolocation derived from IP address.

Third-party data: In specific identity verification cases, bet898 may consult public databases or CPF verification services to confirm the authenticity of the information provided by the user.

3

How We Use Your Data


The bet898 uses the personal data collected for the following purposes, each grounded in a specific legal basis under the LGPD:

  • Account creation and management: Account registration processing, access authentication, profile maintenance, and preferences management — legal basis: contract performance;
  • Payment processing: Deposits via Pix, boleto, credit/debit card, PicPay, Mercado Pago, and TED; withdrawals via Pix to the key linked to the registered CPF — legal basis: contract performance and legal obligation;
  • Identity verification and fraud prevention: Compliance with KYC (Know Your Customer) and AML (Anti-Money Laundering) standards required by Brazilian financial regulation — legal basis: legal obligation;
  • Experience personalization: Sport, category, and promotion recommendations based on your platform usage history — legal basis: legitimate interest;
  • Service communications: Bet notifications, results, withdrawals, security alerts, and platform updates — legal basis: contract performance and legitimate interest;
  • Marketing and promotions: bet898 bonus communications, offers, and news — legal basis: consent (revocable at any time);
  • Security and integrity: Detection of suspicious access, prevention of unauthorized account use, and monitoring of irregular activity — legal basis: legitimate interest and legal obligation;
  • Responsible gambling: Identifying usage patterns that may indicate problematic behavior, in order to activate responsible gambling tools — legal basis: legitimate interest;
  • Customer support: 24-hour support in Portuguese via chat, email, and WhatsApp, with interaction records kept for quality assurance and continuity — legal basis: contract performance.
4

Data Sharing


The bet898 does not sell personal data to third parties. Data sharing occurs only in the situations described below, always with a defined purpose and corresponding legal basis:

  • Payment processors: Transaction data is shared with Pix, boleto bancário, credit/debit card, PicPay, and Mercado Pago operators strictly to process the financial operations requested by the user;
  • Identity verification providers: Document data is sent to certified KYC services to verify the authenticity of the information provided, in accordance with regulatory requirements;
  • Game providers: Basic user identification (anonymized account ID) is shared with licensed casino and poker game providers for table access control;
  • Technology infrastructure: Hosting, database, and security providers that support platform operations, all bound by confidentiality agreements and LGPD compliance;
  • Competent authorities: Data may be shared with the Banco Central do Brasil, the Financial Activities Control Council (COAF), ANPD, Federal Police, or the Public Prosecutor's Office when required by a valid legal, judicial, or regulatory order;
  • Auditors and consultants: External professionals engaged for financial, legal, or security audits, bound by confidentiality agreements.

Any partner that receives data from bet898 is contractually required to process it solely for the authorized purposes, adopt appropriate security measures, and respect data subjects' rights in accordance with the LGPD.

5

Cookies and Tracking Technologies


The bet898 uses cookies and similar technologies to improve user experience, ensure the platform functions correctly, and prevent fraud. The types of cookies used are:

  • Essential cookies: Required for basic platform functionality — session authentication, language preferences, and form security. These cannot be disabled without affecting your use of the platform;
  • Functional cookies: Store user preferences — such as favorite sports and display settings — to personalize the experience on future visits;
  • Analytical cookies: They collect aggregated data on how users interact with the platform (pages visited, time on session) to improve the product. Data is processed in anonymized form;
  • Security cookies: They detect anomalous behavior, suspicious login attempts, and activities that may indicate unauthorized account use.

You can manage non-essential cookie preferences through the platform settings. Disabling essential cookies may prevent certain bet898 features from working correctly. For in-app cookies on mobile (Android or iOS), permissions are managed through your operating system's privacy settings.

6

Data Security


The bet898 implements technical and organizational measures proportional to the risk level of each type of data processed. Key security measures include:

  • 256-bit SSL encryption: All connections to the platform — website and mobile app — are protected by end-to-end encryption;
  • Two-factor authentication (2FA): Available and recommended for all users, it adds an extra layer of protection to account access;
  • Encrypted storage: Sensitive data such as passwords and payment information is stored with additional encryption on our servers;
  • Internal access control: Only employees with a specific operational need are granted access to users' personal data, with auditable access logs maintained;
  • Continuous monitoring: Automated intrusion detection and suspicious activity monitoring systems operate 24 hours a day to identify and respond to security incidents;
  • Security testing: Penetration testing and security audits are conducted periodically by specialized external teams.

No system is completely immune to risk. In the event of a security incident that poses a significant risk to data subjects, bet898 will notify the affected users and the ANPD within the legal timeframe, detailing what occurred, which data was affected, and what measures were taken.

7

Data Retention


The bet898 retains personal data for as long as necessary for the purposes described in this Policy, in compliance with the minimum retention periods required by Brazilian law:

  • Registration and identity data (CPF, name, date of birth): Retained for the duration of the account and for up to 5 years after closure, in accordance with KYC and AML requirements;
  • Financial transaction history (deposits via Pix, boleto, TED; withdrawals): Retained for 5 years after the last transaction, in accordance with the Brazilian Civil Code and Banco Central regulations;
  • Access and security logs: Retained for 12 months, in accordance with the Marco Civil da Internet (Law No. 12.965/2014);
  • Support communications: Retained for 2 years for dispute resolution and quality assurance purposes;
  • Marketing data (consent): Retained until consent is withdrawn by the user.

Once the applicable retention periods expire, data is securely deleted or irreversibly anonymized, making any future identification of the data subject impossible.

8

Your Rights as a Data Subject (LGPD)


Under Article 18 of the LGPD, you have the following rights regarding your personal data processed by bet898:

  • Confirmation and access: Find out whether bet898 processes your data and obtain a copy of that information;
  • Correction: Request the update of incorrect, incomplete, or outdated data;
  • Anonymization, blocking, or deletion: Data that is unnecessary or processed in violation of the LGPD may be anonymized, blocked, or deleted;
  • Portability: Receive your data in a structured format for transfer to another service provider;
  • Deletion: Request deletion of data processed on the basis of consent (subject to applicable legal retention periods);
  • Sharing disclosure: Know which entities bet898 shares your data with;
  • Consent withdrawal: Withdraw consent given for processing based on this legal basis, without affecting the lawfulness of prior processing;
  • Objection: Object to processing carried out on the basis of legitimate interest that has a disproportionate impact on the data subject.

To exercise any of your rights, contact bet898's DPO by email at privacidade@bet898.best. You will need to provide your registered CPF to verify your identity. The response deadline is up to 15 business days from receipt of the complete request.

9

Minors


The bet898 is a platform exclusively for users aged 18 and over. We do not intentionally collect, process, or store personal data from children or adolescents under the age of 18.

Registration requires a date of birth and CPF, which allows the platform to identify and block sign-up attempts by minors. Additionally, during the identity verification (KYC) process, legal age is confirmed through the submitted document.

If you believe a minor is using the platform, or suspect that a minor's data has been inadvertently collected, please contact us immediately at privacidade@bet898.best. The account will be suspended and the data deleted once the situation is confirmed.

Parents and guardians who wish to block minors from accessing bet898 may contact support to request parental control restrictions on the device being used, or reach out to report any suspected misuse.

10

International Data Transfers


Some of the technology partners and infrastructure providers used by bet898 may be located outside Brazil. Any international transfer of personal data is carried out only where the destination country offers a level of protection equivalent to the LGPD, or where the transfers are covered by appropriate contractual safeguards.

Where data is transferred to international partners — such as cloud infrastructure providers — bet898 contractually requires those partners to meet security and privacy standards equivalent to those established by Brazilian law. All data transfer agreements are available for review by the DPO upon request.

Bet898 does not carry out international data transfers for commercial, marketing, or monetization purposes involving Brazilian users' data.

11

Changes to This Privacy Policy


The bet898 may update this Privacy Policy periodically to reflect changes in data processing practices, regulatory requirements, or platform features.

Material changes will be communicated by email to all registered users at least 7 calendar days before the effective date. The date of the last update is always displayed at the top of this Policy.

Minor changes — such as text corrections, formatting adjustments, or contact updates that do not affect substantive content — may be made without prior notice. Continued use of the platform after a material update takes effect constitutes acceptance of the new version of the Policy.

Previous versions of this Privacy Policy remain available for up to 2 years from the date of update. To request a previous version, email privacidade@bet898.best.

12

Contact and Data Protection Officer (DPO)


The Data Protection Officer (DPO) of bet898 is the official channel for receiving and handling data subject requests related to personal data processing, as required by Art. 41 of the LGPD.

To exercise your rights, ask questions about this Policy, or report any irregularity in data processing, get in touch:

  • DPO email: privacidade@bet898.best
  • General support: suporte@bet898.best
  • Live chat: available 24 hours on the bet898 platform
  • WhatsApp: available for support in Portuguese

The response time for LGPD rights requests is up to 15 business days from receipt of a complete and properly identified request.

If your request is not handled to your satisfaction by bet898, you have the right to contact the National Data Protection Authority (ANPD), the regulatory authority responsible for the LGPD in Brazil.

Bet898's Commitment to Your Privacy

Bet898 treats privacy as a core value, not a bureaucratic obligation. Every decision involving personal data is made with the goal of minimizing collection, maximizing security, and keeping you in control of your information.

See also the Terms and Conditions and the Responsible Gambling for the full framework of rights and responsibilities at bet898.

Privacy Questions at bet898

No. bet898 does not sell, rent, or trade users' personal data to any company or individual. Data is used exclusively to operate the platform, process payments via Pix and other methods, verify identities, and ensure account security. Sharing only occurs with essential operational partners, always under confidentiality agreements.

Send an email to privacidade@bet898.best with the subject line "Data Deletion Request", including your registered CPF. We will respond within 15 business days. Data required to fulfill legal obligations (such as financial transaction history) is retained for the minimum period required by law, generally 5 years, even after account closure. Data not subject to legal retention is securely deleted.

Your CPF is required to create and verify your account (one CPF per account), process Pix withdrawals (to the key linked to your CPF), and comply with KYC (Know Your Customer) requirements under Brazilian financial regulations. Additional documents such as RG or CNH may be requested to verify legal age, confirm identity for larger withdrawals, and prevent money laundering, in accordance with Banco Central and COAF requirements.

You can unsubscribe from marketing emails at any time by clicking the "Unsubscribe" link in the footer of any marketing email, or by sending a request to privacidade@bet898.best. Unsubscription is processed within 5 business days. Essential transactional notifications (such as withdrawal confirmations, security alerts, and account verifications) will continue to be sent regardless of your marketing preferences.

Payment data such as Pix keys and card details are processed with additional encryption. Full credit and debit card details are not stored directly by bet898 — they are handled by PCI-DSS certified payment processors. The registered Pix key is stored securely to facilitate withdrawals and is linked to the account holder's CPF, as required by Banco Central do Brasil regulations.

After account closure, personal data is retained for the minimum periods required by law: 5 years for identity data and transaction history, 12 months for access logs. Once the applicable retention periods have expired, data is securely deleted or irreversibly anonymized. You may request information about data retained after closure by contacting the DPO at privacidade@bet898.best.

Your Privacy in Order. Time to Play.

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  • Full LGPD compliance
  • 256-bit SSL encryption on all connections
  • Data never sold to third parties
  • Pix withdrawal in under 8 seconds
  • Portuguese-language support 24 hours a day
🔒
Secure and Protected Registration
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100% LGPD-Compliant Platform

Sign up in under 2 minutes. Your data is protected from your very first login, with encryption and clear privacy policies.

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